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Convi ‑ AI Support Chatbot
- by Convi
- Free plan available. Free trial available.
- by Convi
-
Built for Shopify
- Free plan available. Free trial available.
AI chatbot that answers customer questions 24/7. Reduces support tickets by handling orders, shipping, returns, and product searches automatically.
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About the Convi ‑ AI Support Chatbot
Convi is a no-code AI chatbot that delivers automated customer support for your Shopify store. This AI chat application learns from your products, policies, and FAQs to answer common customer questions 24/7. The chatbot helps reduce ticket volume by handling inquiries about orders, shipping, and returns instantly. Customers can find products and check availability directly through the chat interface. With one-click setup, the AI starts learning from your store data immediately after installation. It supports multiple languages automatically for global customers and escalates complex issues to your support team when needed. Let AI handle first-line support so your team can focus on more complicated inquiries.
Launched: June 26, 2025
Key features
- Answer questions instantly using AI trained on your store's own data.
- Provide 24/7 support and resolve common questions on orders, shipping & returns.
- Help customers find the right products with a built-in product search.
- Let AI handle first-line support; escalate complex issues to your team's inbox.
- Support your global customers by chatting in multiple languages automatically.
Integrations with:
- Checkout,
- Shopify Admin,
- Gorgias,
- OpenAI,
- Zendesk
Pricing of Convi ‑ AI Support Chatbot
Test only
Free
- Unlimited test chats - No live access
- Unlimited product catalogue
- Answer based on product & store data
- Native Shopify integration
- Multilingual responses
Starter (Tier 1)
$19 / month
or $190/year and save 17%
- Live widget on storefront
- 50 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
Starter (Tier 2)
$49 / month
or $490/year and save 17%
- Live widget on storefront
- 150 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
Starter (Tier 3)
$99 / month
or $990/year and save 17%
- Live widget on storefront
- 350 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
