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Chatmerce AI
- by 18th Digitech Pvt Ltd
- $10/month
- by 18th Digitech Pvt Ltd
- $10/month
AI chatbot that handles support, order tracking, returns, and product recommendations—reducing tickets and improving sales 24/7.
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About the Chatmerce AI
Chatmerce AI is a smart chatbot that handles customer support, order tracking, returns, and product recommendations all in one place. It uses your store's actual policies and FAQs to give accurate answers instantly, helping you reduce support tickets while improving sales conversions.
The chatbot works 24/7 to answer repetitive queries automatically, so your team can focus on complex issues. Customers get instant assistance whether they're browsing as guests or logged in. They can track orders, process self-service returns, and discover products through personalized recommendations and search—all inside the chat.
Setup is easy with seamless Shopify integration. Customize the widget to match your brand by adjusting colors, tone, position, and greeting messages. The AI delivers automated responses based on your real store content, solving slow response times and preventing lost sales from unanswered questions.
Launched: May 1, 2026
Key features
- AI answers grounded in your real store policies and FAQs
- Order tracking and self-service returns inside chat
- Personalized product recommendations and search
- Fully branded widget — color, tone, position, greeting
- Works for guest shoppers and logged-in customers
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Pricing of Chatmerce AI
Starter
$10 / month
