HeiChat AI Chatbot & Live Chat

Name: HeiChat AI Chatbot & Live Chat
Brand: heicarbook
Availability: InStock
Rating: 4.7 (70 reviews)

by heicarbook
Free to install. Free trial available.

4.7 (70)

Built for Shopify

by heicarbook
4.7 (70)
on
Built for Shopify
Free to install. Free trial available.

AI chatbot trained on your products, policies, and store data. Supports 95+ languages, reduces pre-sales questions, and works across all channels.

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About the HeiChat AI Chatbot & Live Chat

HeiChat AI Chatbot & Live Chat is a customizable AI assistant that helps growing brands handle customer conversations more effectively. Train your AI chatbot on your store knowledge, product data, policies, documents, and metafields to deliver brand-specific answers. Choose from ChatGPT, Gemini, and Claude models, then test responses before going live. This AI assistant works 24/7 across 95+ languages and connects conversations from your storefront to messaging channels. Add widgets for search, popups, feedback, and reminders. The chatbot creates support tickets, summarizes customer issues, and suggests next steps while capturing contact information naturally during conversations. Review AI chats and join customer conversations directly from the HeiChat mobile app. Push chat events to webhooks and keep all interactions visible in one place. Perfect for brands that need more than a basic chat box to reduce repetitive pre-sales questions and maintain control over their customer experience.

Launched: April 26, 2023

Key features

Available 24/7, Supports 95+ Languages.Including:EN, ES, ZH, FR, DE, AR, JA, RU.
Add storefront widgets for search, popups, feedback, and reminders.
AI creates tickets, summarizes issues, and suggests next steps.
Capture contacts naturally during AI conversations.Push chat events to webhooks.
Review AI chats and join conversations from the HeiChat mobile app.