Epic‑X Chat
- by Epicx
- Free plan available
Connect with customers through live chat and AI support. Answer questions instantly, manage support tickets, and reduce cart abandonment. Customize the chat widget to match your store's design and control where it appears.
About the Epic‑X Chat
Connect with customers through real-time chat and drive more sales with Epic-X Chat. The integrated AI chatbot handles common questions automatically, providing instant answers 24/7 while reducing your support workload. When personal attention is needed, the built-in ticket system helps you manage and resolve customer inquiries efficiently. Customize the chat widget's appearance and placement to match your store's design - choose colors, position, and when it appears based on page visits, timing, or exit intent. This no-code solution ensures shoppers get immediate help during crucial purchasing moments, improving conversion rates and reducing cart abandonment.
Key features
- Engage shoppers via live chat – answer questions and close sales
- Automated bot instantly answers common questions, reducing support workload 24/7
- Resolve support requests faster with an integrated ticketing solution
- Match colors & position to your brand. Control when/where it appears on store
Pricing of Epic‑X Chat
Free
Free
- Up to 10 Handled Conversations
- Live chat
- Ticketing
- AI Chat Bot
Growth
$29 / month
- All free features, plus
- Up to 500 Handled Conversations
- Live visitors list
- Operating hours
- Live chat support (24/5)
- Basic analytics
Professional
$59 / month
- All Growth features, plus:
- Up to 1000 Handled Conversations
- No Epic-x branding (add-on)
Premium
$499 / month
- All Professional features, plus:
- Custom Conversations Unlimited
- Dedicated Success Manager
- Training sessions
