CallTrackingMetrics
- by CallTrackingMetrics LLC
- Free to install. Additional charges may apply.
Track calls and connect offline conversations to online sales with dynamic number tracking. Automate SMS follow-ups, view customer order history, and improve sales with real-time buyer insights.
About the CallTrackingMetrics
Connect your online store's sales with offline phone conversations using dynamic number tracking. This call tracking solution helps you understand your complete buyer journey by linking customer calls to their order history and preferences. Set up automatic SMS campaigns to follow up with customers during order fulfillment and keep them informed. The app provides detailed conversation analytics and lets you create custom triggers for automated customer communication based on real-time insights. Track which ads drive phone calls and improve your marketing attribution while delivering better customer service through integrated call management.
Key features
- Dynamically display ad tracking numbers on your website for accurate attribution
- Create SMS campaigns around orders and notify customers during fulfillment
- View caller order history and identify buyer preferences in real-time
- Customize conversion details to trigger automated customer communication
