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ESTS ‑ RMA Call Desk
- by Expound Coderz Pvt Ltd
- Free plan available
- by Expound Coderz Pvt Ltd
- Free plan available
Turn visitors into customers with AI-powered callback requests that capture high-intent leads and help you convert faster.
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About the ESTS ‑ RMA Call Desk
ESTS - RMA Call Desk helps turn visitors into customers through smart callback requests. This AI-powered app captures high-intent leads and prioritizes them automatically, so you can focus on converting the most valuable opportunities first.
When customers request a call from your product pages, the AI analyzes each inquiry and suggests optimal response timing. You'll manage all callback conversations from one centralized dashboard, making it easy to track phone order records and handle customer requests quickly.
The app includes advanced RMA and RGA automation for priority return handling, plus detailed insights to improve your process. Customers can reach you faster with instant callback buttons on product pages, helping you convert more leads with speed and precision.
Launched: May 30, 2023
Key features
- AI analyzes incoming requests and identifies high-priority leads.
- Merchants can maintain phone order records from their app section.
- Just click on a button from the product page, and place the order instantly.
- Let Customers Reach You Faster — Convert More, Effortlessly
- Advanced RMA/RGA Automation & Priority Return Handling & Insights
Integrations with:
- Brevo,
- Google Gemini,
- Klaviyo,
- Mailchimp,
- OpenAI,
- Twilio (SMS/WhatsApp)
Category:
Pricing of ESTS ‑ RMA Call Desk
Free Plan
Free
- 10 callback leads/mo · 10 RMA/RGA /mo
- Standard Popup
- Basic CRM
- Basic Floating Button
- RMA / RGA form & request inbox
- 9:00 AM - 6:00 PM IST (Business days)*
- Support: Response Within 24 hours.
Starter
$29.99 / month
or $299/year and save 17%
- 50 callback leads/mo
- 50 RMA/RGA submissions/mo
- Standard Popup & Basic CRM
- RMA / RGA form & request inbox
- Branding Removal
- Basic Floating Button
- Support: Response Within 24 hours.
Professional
$59.99 / month
or $599/year and save 17%
- 3,000 callback leads/mo
- 3,000 RMA/RGA submissions/mo
- Standard Popup
- RMA / RGA form & request inbox
- Countdown timer with configurable hours
- Branding Remova & Export CSV
- Klaviyo Integration & Advanced Triggers
- Support: Response Within 12 hours.
Enterprise
$129.99 / month
or $1,299/year and save 17%
- Everything in Professional
- Unlimited leads & RMA/RGA Submissions
- AI callback time suggestions
- AI Intent Analysis (OpenAI & Gemini)
- RMA / RGA form & request inbox
- Twilio SMS & WhatsApp alerts A/B Testing
- Calendar sync for scheduling
- Dedicated Priority Support
