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Octocom AI Chatbot & Live Chat
- by Octocom LTD
- $200/month. Free trial available.
- by Octocom LTD
- $200/month. Free trial available.
AI chatbot that handles customer support 24/7, answers product questions, manages orders, and provides personalized recommendations to increase sales.
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About the Octocom AI Chatbot & Live Chat
Octocom's AI chatbot provides 24/7 customer support to handle repetitive inquiries and reduce ticket volume for your support team. This conversational AI manages both pre-sale and post-sale questions, including product recommendations, delivery queries, order tracking, order changes, and returns. The AI automatically scans your catalog and website to stay up-to-date on product features, availability, and specifications. With omnichannel connectivity across email, Instagram, WhatsApp, Messenger, and Telegram, plus integrations with Gorgias and Zendesk help desks, Octocom reduces response times while your team focuses on critical tasks. Increase customer conversions and loyalty with AI-powered support that handles order management and personalized product recommendations for potential customers.
Launched: August 22, 2024
Key features
- AI Post sale support: order management, order tracking, product usage
- Personalized product recommendations for potential customers
- 24/7 Answers to questions about product features, availability, specifications
- AI constantly reads and scans your catalog and website so it's always up-to-date
- Omnichannel connectivity: Email, Instagram, Whatsapp, Messenger, Telegram
Integrations with:
- Checkout,
- Gorgias,
- Klaviyo,
- Reamaze,
- Recharge,
- Richpanel,
- Zendesk
Pricing of Octocom AI Chatbot & Live Chat
Basic
$200 / month
- 350 conversations per month included
- AI Product Recommendations
- AI Order Management
- Branding
- Integrations
- Analytics
- 24/7 Live Support
