Grapevine Post Purchase Survey
- by Union Works Apps
- $25/month. Free trial available.
Get valuable customer feedback through post-purchase surveys, NPS scores, and on-site questionnaires. Learn where customers come from and make data-driven decisions for your store.
About the Grapevine Post Purchase Survey
Collect essential customer feedback through customizable post-purchase surveys and NPS (Net Promoter Score) to guide your business decisions. Learn where your customers come from and optimize your marketing investments with detailed attribution insights. Deploy surveys across multiple touchpoints - after purchase, on landing pages, at point of sale, or in headless setups. Choose from various question formats including fixed responses, open text, and NPS ratings. The app supports multiple languages and lets you target specific customer segments. With unlimited surveys and responses, plus no branded elements, you'll get authentic customer insights to improve your store's performance. Includes dedicated support for smooth implementation across all survey types.
Key features
- Discover attribution insights from your survey that optimize marketing spend
- Multiple post purchase survey question types: Fixed response, open text or NPS
- Simple setup: Hands on support for post purchase, onsite & point of sale surveys
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target checkout surveys to new, returning or all customer in 1 or many languages
Pricing of Grapevine Post Purchase Survey
Complete
$25 / month
- Unlimited Responses
- Unlimited Surveys
- Checkout Extensibility Compatible
- Post Purchase & Onsite Surveys
- Multi-lingual Post Purchase Surveys
- Surveys on multiple channels
- Flow integration to push response data
- Fixed, Open Text, Multi-Choice, NPS
