Superhappy ‑ Help Desk & FAQ

With Superhappy installed you will have a Help Center, directly on your store, where customers can go for support.# Help Desk* For every support request that comes in, a ticket will be created. Each ticket gives you information about the customer, the order, past orders, past tickets from the same customer, etc.# Your shop's Help Center has three key elements:# Knowledge Base* Help your customers help themselves: your Knowledge Base is a collection of helpful articles, answers to...With Superhappy installed you will have a Help Center, directly on your store, where customers can go for support.# Help Desk* For every support request that comes in, a ticket will be created. Each ticket gives you information about the customer, the order, past orders, past tickets from the same customer, etc.# Your shop's Help Center has three key elements:# Knowledge Base* Help your customers help themselves: your Knowledge Base is a collection of helpful articles, answers to...more