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WhatsApp & Helpdesk ‑ MyAlice

WhatsApp & Helpdesk ‑ MyAlice

Convert WhatsApp, Instagram & social messages into sales with unified customer service. Manage orders, send campaigns & automate notifications across messaging channels in one place.

  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot
  • WhatsApp & Helpdesk ‑ MyAlice Screenshot

About the WhatsApp & Helpdesk ‑ MyAlice

Connect with your customers where they spend their time - on WhatsApp, Instagram, Facebook, Line, Telegram, and Viber. MyAlice helps eCommerce businesses turn messages into sales by managing all customer conversations in one place. Handle support tickets, view Shopify orders, and run WhatsApp marketing campaigns from a single dashboard. Send automated order notifications, recover abandoned carts, and engage customers through personalized broadcasts. Whether you're switching from Gorgias, Zendesk, or other helpdesk platforms, MyAlice makes it simple to provide sales-focused customer service across all your messaging channels. Perfect for growing online stores that want to increase sales through direct messaging while delivering excellent customer support.

Key features

  • Live chat and social channel widget for customer support and increase sales.
  • Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
  • View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
  • Send personalized WhatsApp broadcast campaigns to your customer lists.
  • Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.

App highlights:

    • Use directly in Shopify admin
    • Works with the latest themes

Integrations with:

  • Instagram
  • WhatsApp
  • Telegram
  • Line
  • Viber
  • Facebook Messenger

Pricing of WhatsApp & Helpdesk ‑ MyAlice

Premium

$60 / month

  • Unlimited customers
  • Website chat widget
  • WhatsApp broadcasting
  • WhatsApp QR code
  • Smart ticket assignment
  • Chatbot builder for all channels

Business

$180 / month

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Custom CRM integration
  • API and webhook
  • Onboarding & migration
Install from Shopify App Store

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