Grapevine Post Purchase Survey
- by Union Works Apps
- $25/month. Free trial available.
Collect unlimited customer feedback with post-purchase, NPS, and email surveys. Get insights to improve marketing and CX decisions.
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About the Grapevine Post Purchase Survey
Grapevine Surveys helps Shopify merchants collect unlimited survey responses and customer feedback at scale. Run post-purchase surveys, NPS surveys, CSAT surveys, and email surveys to gather deep customer insights. Use attribution surveys to discover which marketing channels actually drive sales. Advanced targeting and survey reporting let you filter and segment responses, combining survey data with customer and order data to make better marketing decisions and improve customer experience. Integrations with Shopify Flow, Klaviyo, GA4, and Google Sheets push your survey data directly into your analytics and automation tools. Works with all Shopify plans including POS surveys.
Launched: August 17, 2017
Key features
- Attribution surveys to see which marketing channels really drive customers
- Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
- Make data-driven decisions by turning high-volume survey data into insights
- Powerful survey reporting with filters, segmentation and unlimited responses
- Integrations that push survey data into your automation and analytics stack
Pricing of Grapevine Post Purchase Survey
Complete
$25 / month
- Unlimited Responses
- Unlimited Surveys
- Works on all Shopify plans
- Post Purchase, Email & Onsite Surveys
- Multi-lingual Post Purchase Surveys
- Surveys on multiple channels
- Flow integration to push response data
- Fixed, Open Text, Multi-Choice, CSAT,NPS
