Focal Live Chat & Helpdesk

Manage all your customer conversations in one place with this comprehensive live chat and helpdesk solution. Connect your Shopify stores, WhatsApp, Facebook, Line, SMS, Telegram, and email channels to provide real-time customer support through a unified dashboard. The customizable chat widget lets you engage visitors instantly while they browse your store. Save time with automated responses for common questions and track support performance through detailed conversation analytics. Your support team can handle multiple customer queries efficiently, ensuring quick resolution across all communication channels. Perfect for stores looking to deliver responsive, organized customer service without switching between different platforms.