tawk.to Live Chat
- by tawk.to
- Free
Monitor and chat with your Shopify customers in real-time using tawk.to's complete messaging solution. Includes unlimited chats, ticketing, and CRM features to help you provide better customer support.
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About the tawk.to Live Chat
Connect with your Shopify store visitors in real-time using tawk.to's comprehensive live chat and CRM solution. Monitor customer activity, respond instantly to inquiries, and manage support tickets - all with unlimited messaging and agent seats. The integrated mobile and desktop apps ensure you stay connected anywhere, while the built-in CRM system helps organize customer data effectively. View Shopify orders directly within chats, create personalized greetings based on visitor behavior, and speed up responses using message templates. With 24/7 support and seamless integration into your store, tawk.to helps you provide timely assistance when customers need it most, improving both sales and support experiences.
Key features
- View and manage Shopify orders directly from chats and tickets.
- Personalize greetings with triggers based on location, past visits, and more.
- Provide fast, accurate responses with canned “shortcut” message templates.
- Manage unlimited customers and organizations in your CRM.
- Need help? Reach out to our support team 24x7 for live assistance.