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Swapify+
- by Mo-Tech Solutions
- From $9/month. Free trial available.
- by Mo-Tech Solutions
- From $9/month. Free trial available.
Let customers choose their own exchanges and replacements through a mobile-ready portal with photo evidence and tracking.
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About the Swapify+
Swapify+ makes returns and exchanges easier for both customers and store teams. Customers get a mobile-ready portal where they can find eligible orders, choose replacement items, upload photo evidence, and request refunds or exchanges. They can swap for another variant of the same product or pick a completely different item from your store.
The branded customer portal works perfectly on mobile devices, giving shoppers a smooth self-service experience. Each return request includes private photo evidence and a detailed activity timeline so your team can review everything in one place. You'll see exactly what replacement the customer wants and can process the return directly in Shopify without switching between tools.
Launched: August 26, 2026
Key features
- Same-item and different-product exchanges chosen by the customer
- Branded, mobile-ready customer returns portal
- Private photo evidence and an activity timeline for every request
Integrations with:
- Shopify Admin
Category:
Pricing of Swapify+
Starter
$9 / month
- 50 returns & exchanges a month
- 2 team seats
- Every returns & exchanges feature
Growth
$29 / month
- 150 returns & exchanges a month
- 5 team seats
- Every returns & exchanges feature
Pro
$79 / month
- 500 returns & exchanges a month
- 15 team seats
- Every returns & exchanges feature
Business
$119 / month
- 800 returns & exchanges a month
- 20 team seats
- Courier & warehouse integrations
Business Plus
$149 / month
- 1,500 returns & exchanges a month
- 30 team seats
- Courier & warehouse integrations
Enterprise
$199 / month
- 2,500 returns & exchanges a month
- 50 team seats
- Courier & warehouse integrations
