FT Surveys
- by FENWIK
- Free plan available
Collect valuable customer feedback right after purchase with simple surveys on your thank you page. Track satisfaction scores, analyze responses, and make improvements that keep customers coming back.
About the FT Surveys
Want to know what your customers really think about your store? FT Surveys helps you collect valuable customer feedback right after purchase through a simple survey on your thank you page. Track customer satisfaction scores, gather honest opinions about their shopping experience, and learn if they're likely to return or recommend your store. Every response links directly to order details, giving you clear context for improvement. With customizable questions, rating styles, and messaging, you can create surveys that match your brand while getting the insights needed to improve customer satisfaction and encourage repeat purchases. Easy setup and detailed analytics help you turn customer feedback into actionable store improvements.
Key features
- Quick & Simple Setup - Just add the survey block to your page
- Thank You Page Integration - Non-blocking display on order confirmation page
- Complete Customization - Personalize questions, messages, and rating styles
- Order Context - Links every response to related order details
- CSAT Analytics - Track satisfaction scores and response trends
Pricing of FT Surveys
Free
Free
- Up to 100 responses / mo
- Multiple question types
- Custom text and messaging
- CSAT tracking
- Order linking and context
- Dashboard
Standard
$10 / month
- Up to 200 responses / mo
- Multiple question types
- Custom text and messaging
- CSAT tracking
- Order linking and context
- Dashboard
Plus
$25 / month
- Up to 500 responses / mo
- Multiple question types
- Custom text and messaging
- CSAT tracking
- Order linking and context
- Dashboard
Pro
$200 / month
- Unlimited responses / mo
- Multiple question types
- Custom text and messaging
- CSAT tracking
- Order linking and context
- Dashboard
