LiveChat: AI live chat by Text
- by TEXT
- From $24/month. Free trial available.
AI live chat with helpdesk & chatbots. Talk to shoppers, suggest products, share discounts, and turn conversations into sales.
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About the LiveChat: AI live chat by Text
This live chat platform helps you talk to shoppers while they browse your store, suggest products they'll love, and share discounts that keep carts moving. AI chatbots handle quick questions so your team can focus on conversations that close sales.
The built-in helpdesk and knowledge base let you manage support requests and offer self-service answers without needing extra tools. You can see what's in each customer's cart and their past orders right inside the chat, making every response feel personal.
Features include an AI Copilot for instant replies, 200+ integrations with Messenger and WhatsApp, proactive customer engagement, product recommendations that link to your pages, and checkout support to reduce abandoned carts.
Key features
- AI Copilot assistant: Get instant AI-powered replies that speed up support.
- 200+ integrations: Chat with customers via Messenger, WhatsApp, and more.
- Proactive customer engagement: Reach shoppers with timely deals and updates.
- Product recommendations: Suggest items that link directly to product pages.
- Checkout chat support: Assist buyers during checkout to reduce abandoned carts
Pricing of LiveChat: AI live chat by Text
Starter
$24 / month
or $240/year and save 17%
- View customer information
- Seding product cards
- Text Intelligence (AI) features
- Traffic tracking up to 100 visitors
- Chat customization
- 60-day chat history
- Asynchronous communication
- 24/7/365 Support
Team
$49 / month
or $492/year and save 16%
- Everything from Starter
- Track and share order details
- Preview cart in real time
- Tracking sales from chats
- Full chat customization
- Traffic tracking up to 400 visitors
- Unlimited chat campaigns
- Unlimited chat history
Business
$69 / month
or $708/year and save 14%
- Everything from Team
- Advanced Text Intelligence (AI) features
- Traffic tracking up to 1000 visitors
- Advanced reporting
- Work scheduler
- Apple Messages for Business
- Geolocation chats routing
- Agent performance
