Autochat ‑ Proactive Live Chat
- by Autochat SaaS, Inc.
- Free to install. Additional charges may apply.
Engage customers at the right moment with proactive live chat and automated messaging. See real-time shopper insights and support customers better with full context of their activity.
About the Autochat ‑ Proactive Live Chat
Increase your online store's sales with Autochat's proactive customer engagement and support system. The app uses smart contextual rules to automatically send real-time messages based on user behavior, campaign data, and session activity. Track live shopping sessions while accessing valuable customer insights including cart contents and order history. The live chat interface shows you customer activity timelines and provides essential information during conversations, helping you deliver more personalized and effective support. With automated messaging and real-time shopper tracking, Autochat helps you connect with customers at the right moment throughout their purchase journey.
Key features
- Contextual & Automated Messaging features let you engage customers.
- More effective and efficient support. Customer information available during chat
- See real-time timeline of customer activity with chat. Be aware of the context.
