Xcotton Post Purchase Guard
- by XCOTTON CO.
- Free
- by XCOTTON CO.
- Free
Protect orders from lost, damaged, or stolen parcels. Reduce after-sales costs with fully managed insurance claims and instant support.
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About the Xcotton Post Purchase Guard
Xcotton Post Purchase Guard protects your e-commerce shipments from common transportation risks including lost packages, damaged goods, misdeliveries, and porch theft. This parcel protection solution combines professional insurance support with fully managed claims services to create a reassuring shopping experience for your customers while reducing your after-sales costs.
The app handles high-frequency logistics risks through instant claims response and comprehensive coverage. Merchants benefit from centralized protection order management and clear claims tracking directly in their backend. By offering product protection during checkout, you can encourage ordering and reduce customer disputes. Xcotton manages the entire after-sales process, so you can focus on growing your business instead of handling shipping problems.
Launched: August 7, 2024
Key features
- Parcel protection encourages ordering and reduces disputes
- Xcotton provides fully managed after-sales claims service with instant response
- Centralized protection order mgmt and clear claims tracking in merchant backend
Integrations with:
- Checkout,
- Shopify Admin