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ReturnZap Returns & Exchanges

ReturnZap Returns & Exchanges

Built for Shopify

Manage returns and exchanges easily with automated labels, store credit, and custom policies. Save time with self-serve returns portal while reducing refunds through smart exchange options and flexible return rules.

  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot
  • ReturnZap Returns & Exchanges Screenshot

About the ReturnZap Returns & Exchanges

ReturnZap simplifies returns management with a complete automated returns and exchanges solution. The self-serve returns portal integrates seamlessly with Shopify, letting customers process returns, exchanges, and store credit on their own. Create custom return policies for different products, choose between automatic or manual return approval, and generate shipping labels from carriers across the US, Canada, UK, EU, and Australia. The platform helps reduce refund rates by offering flexible exchange options, even for items at different prices. Set up is quick and straightforward, with dedicated customer support to help you manage your returns process effectively. With no per-return fees or volume limits, ReturnZap provides a cost-effective way to handle returns and exchanges.

Key features

  • Reduce refunds with advanced exchange for any product, even at different prices
  • Enforce custom return policies. Auto-approve or review each return request.
  • Issue store credit - gift cards and account credit, with optional bonus credit
  • Automate return labels from carriers in the US, Canada, Australia, UK, and EU
  • Save money with no fees per return and no cap on returns or exchanges

App highlights:

    • Use directly in Shopify admin

Integrations with:

  • EasyPost
  • Sendcloud
  • Shippo
  • ShipHero
  • Klaviyo
  • Stripe

Pricing of ReturnZap Returns & Exchanges

Simple

$29 / month

  • Embedded returns portal
  • Create Shipping Labels
  • Return for Refund
  • One Click Refund / Restock
  • Advanced rules and return logic
  • Manual or Automated Approval
  • Customer notifications

Pro

$49 / month

  • Exchange for variant or other product
  • Return for store credit
  • Bonus store credit incentive
  • "Green returns" - No shipping required
  • International return shipping
  • QR code returns
  • Follow up questions

Premium

$79 / month

  • Exchange for any product at any price
  • Automated processing based on tracking
  • 3rd party integrations
  • Advanced package dimensions
  • Warehouse tools
  • API and webhooks
Install from Shopify App Store

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