
ReturnGO Returns & Exchanges
- by ReturnGO
- From $23/month. Free trial available.
Simplify returns management with a self-service portal that lets customers process returns and exchanges automatically. Customize policies, track shipments, and manage the entire returns process from one dashboard.
About the ReturnGO Returns & Exchanges
ReturnGO simplifies returns and exchanges through a branded self-service portal that puts automation at the forefront. Customers can easily process returns, request exchanges, or receive store credit through a seamless interface. The platform enables merchants to set custom return policies, eligibility rules, and automated responses for different scenarios. Track shipments and manage the entire returns process with automatic notifications, pre-paid shipping labels, and real-time updates. With support for gift returns, order cancellations, and flexible return reasons, ReturnGO creates a complete post-purchase experience. The system integrates with major shipping carriers, 3PLs, ERPs, and helpdesk solutions to keep your returns management smooth and efficient.
Key features
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
Pricing of ReturnGO Returns & Exchanges
Starter
$23 / month
- Full returns solution
- Variant exchange
- Return labels via Ship by ReturnGO
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
Premium
$147 / month
- All Starter features plus:
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- Shipping integrations
Pro
$297 / month
- All Premium features plus:
- Shop Now
- Packing slips
- Item validation
- White label portal
- Auto-mark as done
- 5 languages
- Advanced analytics & API