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Resolvas: AI, Helpdesk & Chat
- by Resolva
- Free plan available. Usage charges apply. Free trial available.
- by Resolva
- Free plan available. Usage charges apply. Free trial available.
AI support agent that reads every ticket, takes action to resolve issues, and handles refunds, returns, and order questions like a real rep.
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About the Resolvas: AI, Helpdesk & Chat
Resolvas is an AI agent that works your support inbox like a hired rep, handling customer service tickets so you don't have to. It manages everything from order tracking to refunds, returns, and exchanges, reading each ticket instead of sending canned replies. The AI learns your return policy and answers customers your way, with speed and non-scripted responses any hour of the day.
You set the limits for money movements like refunds, and code—not AI—approves them, so nothing moves that shouldn't. Approve or deny over-cap tickets in one tap from your phone. Update your policies anytime to shape how it answers. Review and resolve every ticket from one built-in inbox. Perfect for store owners who want to handle higher volume support without hiring a dedicated support rep.
Launched: August 20, 2026
Key features
- Answers your customers with speed, any hour of the day, non-scripted replies
- Handles anything a real support rep would, from refunds to product questions
- Approve or deny an over-cap ticket in one tap, straight from your phone
- You give it your policies and update them anytime to shape how it answers
- Review, reply to, and resolve every ticket from one built-in inbox
Integrations with:
- Shopify Admin,
- Gorgias
Category:
Pricing of Resolvas: AI, Helpdesk & Chat
Free
Free
- 10 tickets a month
- Full policy engine & core actions
- Email & storefront chat channels
Starter
$29 / month
Plus usage charges
- 50 tickets a month, then $1.75 per extra
- Full deterministic policy engine
- Refunds, returns, edits & cancellations
- Email & storefront chat
- Gorgias & helpdesk sync
Growth
$99 / month
Plus usage charges
- 175 tickets a month then $1.50 per extra
- Full deterministic policy engine
- Refunds, returns, edits & cancellations
- Email & storefront chat
- Gorgias & helpdesk sync
- Multilingual agent
- Value & savings dashboard
Scale
$299 / month
Plus usage charges
- 500 tickets a month then $1.00 per extra
- Full deterministic policy engine
- Refunds, returns, edits & cancellations
- Gorgias & helpdesk sync
- Multilingual agent
- Value & savings dashboard
- Priority policy coverage
