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PostCo Returns & Exchanges

PostCo Returns & Exchanges

  • by PostCo
  • From $49/month. Free trial available.

Turn returns into revenue with AI-powered fraud detection, automated exchanges, and bonus credit options. Get real-time insights and flexible workflows to optimize your returns process and keep customers coming back.

  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot
  • PostCo Returns & Exchanges Screenshot

About the PostCo Returns & Exchanges

PostCo helps online stores manage returns and exchanges intelligently while protecting revenue. The platform uses AI-powered image analysis to detect return fraud by identifying signs of wear, damage, or missing packaging. Merchants can set up automated return labels and custom workflows to process returns efficiently. The exchange system lets customers swap items across your entire catalog, with options to offer bonus credit that encourages exchanges over refunds. Built-in analytics provide insights into return patterns and customer behavior. With weekly product updates and dedicated support, PostCo makes returns management simpler while helping retain sales through smart exchange options.

Key features

  • Use AI to detect signs of return fraud
  • Reduce refunds with bonus credit and instant exchange
  • Upsell with exchanges for higher-value items
  • Unlimited return rules and workflows to optimize your returns process
  • Access built-in analytics and customer insights

Integrations with:

  • Gorgias
  • Klaviyo
  • Stripe
  • USPS
  • Australia Post
  • Royal Mail

Pricing of PostCo Returns & Exchanges

Basic

$49 / month

  • 20 returns/month
  • 1 return location
  • 1 carrier
  • Same product exchange
  • Auto-refund and store credit
  • Auto-approval
  • Email notifications
  • Add-ons available

Pro

$129 / month

  • All Basic
  • 100 returns/month
  • 2 return locations
  • Unlimited carriers
  • Unlimited workflows
  • Advanced exchange
  • International returns
  • Instant exchange

Premium

$239 / month

  • All Pro
  • 300 returns/month
  • Unlimited return locations
  • Higher-value exchanges
  • Bonus credit
  • Apps integration
  • Questions & insights
  • Priority support

Plus

$479 / month

  • All Premium
  • 600 returns/month
  • ERP and WMS integrations
  • Custom integrations
  • Dedicated accounts manager
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