Order Editing — EditMyOrder.ai
- by Retail Force
- Free
Let customers edit orders after checkout—update addresses, add products, change variants, or cancel—without contacting support.
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About the Order Editing — EditMyOrder.ai
Order Editing — EditMyOrder.ai lets customers edit orders after checkout without contacting support. Shoppers can update shipping addresses, add or swap products, adjust quantities, change variants, apply discounts, modify shipping options, or cancel orders—all self-service.
The app includes address validation to prevent delivery errors, smart refunds that process as store credit or original payment automatically, and instant PDF invoices customers can download anytime. Post-purchase upsells let shoppers add more products after placing orders, reducing support tickets while increasing sales.
Compatible with all Shopify plans, Shopify Markets, and over 100 apps. All order edits sync in real time. Note: edited orders may create a secondary payment requiring manual capture.
Key features
- Self-service editing – Customers edit orders after checkout, no support needed.
- Post-purchase upsells – Shoppers can add more products after placing orders.
- Address validation – Prevent delivery errors with real-time address correction.
- Smart refunds – Refund as store credit or original payment automatically.
- Instant invoices – Customers download PDF invoices anytime with one click.
