OrderEditing.app & Upsell
- by Retail Force
- Free
- by Retail Force
-
Built for Shopify
- Free
Let customers edit orders after checkout—update addresses, add products, change variants, or cancel—without support tickets.
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About the OrderEditing.app & Upsell
OrderEditing.app & Upsell lets customers edit orders after checkout without contacting support. Shoppers can update shipping addresses, add or swap products, adjust quantities, change variants, apply discounts, modify shipping methods, or cancel orders—all self-service.
The app includes address validation to prevent delivery errors, smart refunds that process as store credit or original payment, and instant PDF invoices customers can download anytime. Post-purchase upsells let buyers add more products after placing orders, increasing revenue while reducing support tickets.
Compatible with all Shopify plans, Shopify Markets, and over 100 apps. Edited orders may create a secondary payment requiring manual capture, and all changes sync in real time. Save time, ship smarter, and give customers control over their orders.
Launched: September 8, 2025
Key features
- Self-service editing – Customers edit orders after checkout, no support needed.
- Post-purchase upsells – Shoppers can add more products after placing orders.
- Address validation – Prevent delivery errors with real-time address correction.
- Smart refunds – Refund as store credit or original payment automatically.
- Instant invoices – Customers download PDF invoices anytime with one click.
Integrations with:
- Checkout,
- Customer accounts,
- Shopify POS,
- Shopify Flow,
- Shopify Admin