Velents Agent: AI Support
- by Velents.AI
- Free
AI customer service agent that handles WhatsApp chats and voice calls 24/7 to confirm orders, verify details, and collect feedback automatically.
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About the Velents Agent: AI Support
Velents Agent delivers 24/7 AI customer service through WhatsApp and voice calls to automate order confirmation for your Shopify store. This AI agent handles customer conversations in Arabic dialects, understands voice notes, and verifies orders instantly without manual work.
The plugin integrates fully with your Shopify dashboard to manage chats and update order status automatically. Set smart workflows to trigger AI support for COD orders, high-value purchases, or custom rules you define. The AI voice call feature confirms orders, validates addresses, and collects customer feedback in real-time.
Connect your WhatsApp, configure your automation rules, and let the Agent handle order verification around the clock. Available free for a limited time.
Key features
- WhatsApp AI: Chats in dialects, understands voice notes, handles locations fast.
- AI Voice Calls: Confirms orders, checks addresses, collects feedback right away.
- Smart Workflows: AI joins for COD, big orders or custom rules. you’re in control
- Plug & Play: Connect WhatsApp, set smart rules, and Agent handles the rest.