ZigZag Returns & Exchanges
- by ZigZag Global Ltd
- From $20/month. Free trial available.
Simplify returns and exchanges across UK and international borders with pre-negotiated shipping rates. Let customers request returns through your branded portal while you manage rules, track progress, and automate refunds.
About the ZigZag Returns & Exchanges
Key features
- Cross-border returns back to UK from 30+ countries internationally
- Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels
- One-click refund approval and auto-creation of new orders for exchanges
- Customisable notifications to keep customers informed on return progress
- Returns management dashboard to set your rules and windows, and get insights
Pricing of ZigZag Returns & Exchanges
Silver
$20 / month
- 100 returns a month
- Evri, Yodel & DPD labels or upload own
- Portal
- Analytics
- Return window & rules
- Customer & retailer updates
- Shopify Plus Retailers Compatible
- & more
Gold
$50 / month
- 300 returns a month
- All features in Silver
- Auto one-click refunds
- Auto-exchange order creation
- Store credit
- Custom email templates
- Shopify Plus Retailers Compatible
- & more
Platinum
$500 / month
- 3500 returns per month
- All features in Silver & Gold plans
- Portal styling assistance
- 1 hour support response time
- Tech support
- Shopify Plus Retailers Compatible
- & more
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