ZigZag Returns & Exchanges
- by ZigZag Global Ltd
- From $20/month. Free trial available.
Simplify your returns process with automated labels, refunds, and exchanges. Let customers request returns through your branded portal while you manage rules and track progress from one dashboard.
About the ZigZag Returns & Exchanges
Key features
- Auto-generated Evri, Yodel, DPD and USPS labels or option to upload your own
- One-click refund approval and auto-creation of new orders for exchanges
- Branded returns portal with your look and feel on your domain
- Customisable notifications to keep customers informed on return progress
- Returns management dashboard to set your rules and windows, and get insights
Pricing of ZigZag Returns & Exchanges
Silver
$20 / month
- 100 returns a month
- Evri, Yodel & DPD labels or upload own
- Portal
- Analytics
- Return window & rules
- Customer & retailer updates
- Shopify Plus Retailers Compatible
- & more
Gold
$50 / month
- 300 returns a month
- All features in Silver
- Auto one-click refunds
- Auto-exchange order creation
- Store credit
- Custom email templates
- Shopify Plus Retailers Compatible
- & more
Platinum
$500 / month
- 3500 returns per month
- All features in Silver & Gold plans
- Portal styling assistance
- 1 hour support response time
- Tech support
- Shopify Plus Retailers Compatible
- & more
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