Ingrid ‑ Returns and Exchanges
- by Ingrid
- Free to install
Turn returns into opportunities with automated exchanges and customer-to-customer resale options. Save costs, reduce transport, and get insights while offering shoppers a smooth returns experience.
About the Ingrid ‑ Returns and Exchanges
Simplify your returns management with Ingrid Returns, a complete returns automation solution designed for fashion brands. The platform offers convenient one-click exchanges and innovative customer-to-customer returns options, helping convert potential refunds into new sales. Through direct shopper-to-shopper transactions, you'll reduce shipping costs and environmental impact while maintaining revenue. The user-friendly, white-label returns portal makes the process smooth for customers, while giving you valuable insights into return reasons and shopping patterns. Track everything through a real-time dashboard that helps optimize your reverse logistics and improve inventory management. With Ingrid Returns, you get both practical returns handling and smart data collection in one integrated platform.
Key features
- Direct exchanges to boost revenue and loyalty
- Customer-to-customer returns that saves both you and the planet some green
- Rich insights on return reasons, shoppers and products
- Fast, user-friendly, white-label returns portal
- All-in-one returns handling platform and real-time dashboard
