Skip to content
Rich Returns & Exchanges

Rich Returns & Exchanges

Simplify returns management with automated refunds, exchanges, and store credit options. Custom-branded portal integrates with Shop app for easy customer self-service and prepaid shipping labels worldwide.

  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot

About the Rich Returns & Exchanges

Make returns and exchanges easier with a custom-branded returns portal that works seamlessly with your Shopify store and Shop app. Customers can quickly process their own returns while you maintain control through automated rules and policies. Convert potential refunds into exchanges to protect revenue, and provide prepaid shipping labels from over 100 global carriers. The system keeps customers updated through automated emails and integrates smoothly with your business tools like ERP, CRM, and 3PL systems. With mobile-first design and self-service options, you'll reduce processing time while improving customer satisfaction. The automated return management system handles everything from policy enforcement to shipping label generation, making returns simple for both you and your customers.

Key features

  • Self-service, custom-branded return portal to reduce return processing time
  • Offer a mobile-first experience with returns in Shop App checkout
  • Automate rules & emails for your return policy, exchange terms, and updates.
  • Automate shipping return labels to make the entire process smooth for customers
  • Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems

Integrations with:

  • Shippo
  • ShipStation
  • EasyPost
  • Klaviyo
  • Shop Minis
  • Stripe

Pricing of Rich Returns & Exchanges

Standard

$19 / month

  • 10 monthly returns ($1 per extra return)
  • Branded Returns Portal
  • Automated Prepaid Return Labels
  • Customer Notifications
  • Custom Return Reasons

Pro

$39 / month

  • 50 monthly returns $0.75 per extra
  • All Standard Features
  • Variant Exchanges
  • ResolutionHub
  • Analytics
  • Multi-Language Portal
  • CSV Export

Premium

$99 / month

  • 100 monthly returns $0.5 per extra
  • All Pro Features
  • Advanced Rules (10 included)
  • Reports & Trends
  • Auto-Refunds
  • Automatic Exchanges

Plus

$199 / month

  • 500+ monthly returns (scalable)
  • All Premium Features
  • Custom Domain
  • International Labels
  • Auto-Tracking
  • API Access
  • Stripe Integration
Install from Shopify App Store

The Best Returns and exchanges apps

Explore Best Returns and exchanges apps