Returninja – Return Prevention
- by Expand Technologies SRL
- From $29/month
Reduce costly returns by detecting high-risk orders early and guiding customers to confirm their choices before fulfillment.
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About the Returninja – Return Prevention
Returninja helps merchants reduce preventable returns by identifying high-risk orders before fulfillment. The app evaluates order behavior and product signals to detect return risk early, giving you clear visibility into which orders need attention.
When return risk is detected, customers receive subtle, on-brand messages that help prevent common size and fit mistakes. This gentle guidance encourages shoppers to confirm their choices without disrupting the buying experience.
You get real-time return risk scores on every order, plus clear dashboards and logs showing flagged orders and their outcomes. Configure rules by category, set custom thresholds, and choose which signals to monitor. Setup is quick through Shopify, and the app doesn't store customer names or emails, keeping your data secure while helping you prevent costly refunds.
Key features
- Real-time return risk scores on every order
- Subtle shopper messages prevent size/fit mistakes that cause returns
- Clear logs and dashboards for flagged orders and results
- Configurable rules by category, thresholds, and signals
- Quick Shopify setup; no customer names or emails stored
Pricing of Returninja – Return Prevention
Starter
$29 / month
or $290/year and save 17%
- Up to 1,000 orders/month
- Basic return‑risk scoring
- Basic analytics
- Email support
- 14 days free trial, no card needed
Growth
$79 / month
or $790/year and save 17%
- Up to 5,000 orders/month
- Advanced scoring and guidance
- Advanced analytics & insights
- A/B testing
- Configurable risk weights
- Priority email support
- 14 days free trial, no card needed
Pro
$149 / month
or $1,490/year and save 17%
- Up to 25,000 orders/month
- Advanced scoring and guidance
- Advanced analytics & insights
- A/B testing
- Configurable risk weights
- Priority email support
- API access
- 14 days free trial, no card needed
