Return Prime:Return & Exchange

Name: Return Prime:Return & Exchange
Brand: Appsdart Solutions Private Limited
Availability: InStock
Rating: 4.8 (780 reviews)

by Appsdart Solutions Private Limited
Free to install. Free trial available.

4.8 (780)

by Appsdart Solutions Private Limited
4.8 (780)
on
Free to install. Free trial available.

Manage returns and exchanges with a branded portal. Automate approvals, recover revenue through upsells, and integrate with your WMS and carriers.

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About the Return Prime:Return & Exchange

Return Prime manages your complete post-purchase returns and exchanges process for D2C brands. Customers can submit returns and exchanges through a branded return portal that integrates with your WMS, carriers, and helpdesk. Set up custom rules to auto-approve or reject returns based on reason, product, or return window. Control when customers pay price differences on exchanges or waive fees entirely. The platform helps recover revenue by offering exchanges, store credit, and upsells during the return flow. Generate return labels automatically, track shipments, and send status updates to customers. Features include fraud detection, instant exchange options, API access, and support for EU right of withdrawal. Monitor SLA breaches and connect with 100+ WMS and logistics tools. Handle Buy X Get Y refunds pro-rata and extend return windows for specific orders. Includes 24/7 support to keep your returns process running smoothly.

Launched: October 8, 2020

Key features

Branded return portal that connects to your WMS, carriers and helpdesk
Auto-approve or reject returns with rules on reason, product and return window.
Decide when customers pay a price difference on exchanges, or waive it fully.
Generate return labels, track shipments and send status updates automatically
Recover revenue with exchanges, store credit and upsells inside the return flow.