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Return Prime:Return & Exchange

Return Prime:Return & Exchange

Automate your returns process with smart rules, store credit options, and upsell opportunities. Turn refunds into revenue while reducing manual work with a branded self-serve return portal.

  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot

About the Return Prime:Return & Exchange

Return Prime is a complete returns management solution that helps Shopify stores turn refunds into revenue. The app provides a branded self-service return portal where customers can easily process returns and exchanges. Set custom return rules based on products, timing, and reasons while encouraging store credit options to retain sales. The automated system handles return label generation, tracks shipments, and integrates with your warehouse management tools. During the return process, smart product recommendations help convert refunds into new purchases. For growing D2C brands, Return Prime reduces manual work while providing insights on return patterns and performance metrics. Manage your entire returns process efficiently with automated approvals, custom fees collection, and detailed analytics to improve your bottom line.

Key features

  • Automate the returns and exchange management with auto-approval and rejections
  • Incentivize exchanges over returns & capture the price difference or return fees
  • Set custom return rules based on product type, value, reason, or timeframe
  • Encourage store credit instead of refunds to retain revenue
  • Upsell relevant products during returns to turn refunds into new revenue

Integrations with:

  • Customer accounts
  • UPS
  • Zapier
  • Klaviyo
  • Richpanel
  • Yotpo
  • and 100+ integrations

Pricing of Return Prime:Return & Exchange

Always free

Free

  • 5 return requests free
  • Send automated return labels
  • Unlimited return reasons
  • Refund to card

Grow

$19.99 / month

  • 15-days free trial
  • Everything in free plus
  • Convert returns to revenue
  • Refund to store credit
  • Email + SMS + Whatsapp
  • Promote store credit refunds

Grow - Boost

$49.99 / month

  • 15-days free trial
  • Everything in Grow plus
  • Returns portal in multiple languages
  • Access to revenue booster upsell feature
  • Offer In-store returns

Scale

$149.99 / month

  • 15-days free trial
  • Everything in Grow-Boost plus
  • Custom pricing as per your store volume
  • Dedicated account/revenue manager
  • Access API
Install from Shopify App Store

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