Return Prime:Return & Exchange

Name: Return Prime:Return & Exchange
Brand: Appsdart Solutions Private Limited
Availability: InStock
Rating: 4.8 (724 reviews)

by Appsdart Solutions Private Limited
Free to install. Free trial available.

4.8 (724)

by Appsdart Solutions Private Limited
4.8 (724)
on
Free to install. Free trial available.

Automate returns and exchanges with branded portals, smart approval rules, and revenue recovery through upsells and store credit.

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About the Return Prime:Return & Exchange

Return Prime manages your complete post-purchase returns and exchanges process for D2C brands. Customers can submit return requests through a branded return portal that integrates with your WMS, carriers, and helpdesk systems. Set up automated rules to approve or reject returns based on reason, product type, and return window. Choose how to handle exchanges - decide when customers pay price differences or waive fees entirely. The platform supports store credit, refunds, and product exchanges while offering upsell opportunities to recover revenue during the return flow. Generate return labels automatically, track shipments in real-time, and send status updates to customers. Handle complex scenarios like Buy X Get Y pro-rata refunds and extend return windows for specific orders. Connect with over 100 WMS and logistics tools, comply with EU right of withdrawal regulations, and monitor SLA breaches. Includes 24x7 support to keep your returns process running smoothly.

Launched: October 8, 2020

Key features

Branded return portal that connects to your WMS, carriers and helpdesk
Auto-approve or reject returns with rules on reason, product and return window.
Decide when customers pay a price difference on exchanges, or waive it fully.
Generate return labels, track shipments and send status updates automatically
Recover revenue with exchanges, store credit and upsells inside the return flow.