PostCo Returns & Exchanges
- by PostCo
- From $49/month. Free trial available.
Manage returns smarter with AI fraud detection, automated exchanges, and bonus credit options. Drive revenue retention while protecting against worn or damaged items with PostCo's intelligent returns platform.
About the PostCo Returns & Exchanges
PostCo's AI-powered returns platform helps protect your revenue by automatically detecting return fraud through signs of wear, damage, or missing packaging. Create custom return rules and automated workflows to manage your entire returns process efficiently.
Give customers a smooth exchange experience with flexible options like bonus store credit and instant exchanges across your product catalog. Turn returns into opportunities by encouraging exchanges for higher-value items while maintaining revenue within your store.
Track performance through built-in analytics and customer insights. Our platform updates weekly, and our dedicated success team ensures you maximize the value of your returns management system.
Key features
- Use AI to detect signs of return fraud
- Reduce refunds with bonus credit and instant exchange
- Upsell with exchanges for higher-value items
- Unlimited return rules and workflows to optimize your returns process
- Access built-in analytics and customer insights
Pricing of PostCo Returns & Exchanges
Basic
$49 / month
or $529.20/year and save 10%
- 20 returns/month
- 1 return location + 1 carrier
- AI Agent*
- Same product exchange
- Auto-refund and store credit
- Auto-approval
- Email notifications
- Add-ons available*
Pro
$129 / month
or $1,393.20/year and save 10%
- All Basic
- 100 returns/month
- 2 return locations + unlimited carriers
- AI Agent*
- Unlimited workflows
- In-app exchange for other products
- International returns
- Instant exchange*
Premium
$239 / month
or $2,581.20/year and save 10%
- All Pro
- 300 returns/month
- Unlimited return locations
- AI Agent*
- Storefront exchange
- Exchange upsells & bonus credit
- Apps and 3PL integrations
- Priority support
Plus
$479 / month
or $5,173.20/year and save 10%
- All Premium
- 600 returns/month
- AI Agent*
- Custom ERP and WMS integrations
- Dedicated accounts manager
