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KeepIt
- by KeepIt
- Free to install. Additional charges may apply.
- by KeepIt
- Free to install. Additional charges may apply.
Turn returns into revenue by letting customers keep items with store credit or partial refunds instead of shipping products back.
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About the KeepIt
KeepIt helps you turn returns into revenue by letting customers keep items in exchange for store credit or partial refunds. When a return is requested, customers get the option to keep the product instead of shipping it back. This reduces your return rates, cuts return shipping costs, and increases profit right away.
The app includes a branded self-service return portal that customers can access without needing to log in. You can set up custom refund rules with configurable percentages for partial refunds and store credit offers. This makes managing returns simple while keeping more revenue in your store.
Launched: May 25, 2026
Key features
- Offer partial refunds or store credit so customers keep the product
- Branded self-service return portal customers can access without login
- Custom refund rules with configurable percentages for each offer type
Category:
Pricing of KeepIt
Basic
Free to install
- Commission on monthly returns volume
- 4% fee if store has <100 returns/month
- 3% fee for 100-1000, 2% fee for >1000
- Install free
