Backsy Returns & Exchanges

Backsy simplifies e-commerce returns management while helping protect your revenue. This returns and exchanges solution creates a smooth customer experience through a branded returns portal where shoppers can easily request refunds or exchanges. Track all returns in real-time and offer flexible refund options including store credit, discount codes, or original payment methods. The automated system helps prevent return fraud while turning potential lost sales into new revenue through smart product recommendations. Manage your entire returns process from a single dashboard while maintaining control over your profit margins and keeping customers satisfied with their return experience.