ZigZag Returns & Exchanges
- by ZigZag Global Ltd
- Free to install. Free trial available.
Simplify returns and exchanges across UK and international borders with pre-negotiated shipping rates. Let customers request returns through your branded portal while you manage rules, track progress, and automate refunds.
About the ZigZag Returns & Exchanges
Key features
- Cross-border returns back to UK from 30+ countries internationally
- Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels
- One-click refund approval and auto-creation of new orders for exchanges
- Customisable notifications to keep customers informed on return progress
- Returns management dashboard to set your rules and windows, and get insights
Pricing of ZigZag Returns & Exchanges
Free
Free to install
- Ready-to-Use Order-Synced Returns Portal
- Unlimited returns management
- Ready to use UK carrier return services
- Refund deduction to reduce return costs
- Full tracking visibility
- Auto-generate labels on approved returns
- Up to 10 return reasons
- Actionable insights from returns data
Silver
$20 / month
- Everything in Free plus:
- 100 returns incl. + extras pay-as-you-go
- Cross-border returns to UK
- Refunds to discount code
- Change the content of the Returns Portal
- Match portal theme with your store
- Unlimited return reasons
- Custom Portal styling to fit your brand
Gold
$50 / month
- Everything in Silver plus:
- 300 returns incl. + extras pay-as-you-go
- Save big on competitive carrier rates
- Exchanges made easy
- One click & Automated Refunds/Exchanges
- Manual returns for enhanced support
- Seasonal return policy
- Email templates & full design control
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