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ReturnZap Returns & Exchanges
- by ReturnZap
- From $39/month. Free trial available.
Turn returns into exchanges and store credit. Automate return labels, enforce smart policies, and reduce refunds with a self-serve portal.
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About the ReturnZap Returns & Exchanges
ReturnZap helps you turn returns into revenue by guiding customers toward exchanges and store credit instead of refunds. The app provides a branded self-serve portal where shoppers can manage their returns while you keep more money in your business.
Set up smart return policies that automatically enforce rules like final sale periods and fraud prevention. Generate prepaid return labels worldwide across major carriers without manual work. ReturnZap connects with every tool in your stack, acting as a central hub that syncs return data where it needs to go.
Built-in analytics show you what's driving returns and where revenue is being lost, helping you make better decisions. Complex enough for advanced operations yet simple enough to set up in hours.
Launched: May 25, 2016
Key features
- Convert refunds into exchanges or store credit - keep revenue in the business
- Smart return policies that enforce themselves - final sale, fraud rules and more
- Prepaid return labels worldwide, across major carriers, generated automatically
- Orchestrates your entire returns flow - connecting every tool in your stack
- Built-in analytics that surface return drivers and where revenue is being lost
Pricing of ReturnZap Returns & Exchanges
Pro
$39 / month
- Exchange for any product at any price
- Return for store credit
- Bonus store credit incentive
- "Green returns" - No shipping required
- International return shipping
- Shipping labels and QR code returns
- Advanced rules and return logic
- Self-serve custom return portal
Advanced
$69 / month
- Automated processing based on tracking
- 3rd party helpdesk integrations
- Advanced package dimensions
- Warehouse return receiving tools
- Custom API integrations and webhooks
- International return shipping labels
