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Return Prime:Return & Exchange
- by Appsdart Solutions Private Limited
- Free plan available. Free trial available.
Automate returns and exchanges with a branded self-serve portal. Reduce refunds, recover revenue with store credit and upsells.
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About the Return Prime:Return & Exchange
Return Prime is a complete returns and exchanges platform designed for growing D2C brands. Automate your return workflows, reduce refunds, and recover revenue through exchanges, store credit, and strategic upsells—all while maintaining excellent customer experience.
Launch a fully branded return portal that integrates seamlessly with over 100 WMS and logistics tools. Set custom rules to auto-approve or reject returns based on reason and eligibility. Generate return labels automatically, send real-time updates to customers, and gain deeper insights into your return patterns.
Recover lost revenue by offering exchanges and store credits instead of refunds. Upsell complementary or discounted products during the return process to increase average order value. Built for scale with enterprise-grade capabilities at SMB-friendly pricing, backed by reliable systems and 24×7 support.
Launched: October 8, 2020
Key features
- Offer a branded return portal integrated with your WMS and logistics tools
- Set custom rules to auto-approve or reject returns by reason and eligibility
- Generate return labels, automate updates, and get deeper return insights
- Recover revenue with exchanges and store credits instead of refunds
- Upsell complimentary or discounted products during return to increase AOV
Integrations with:
- Checkout
- Customer accounts
- and 100+ integrations
- Klaviyo
- UPS
- USPS
- Yotpo
- Zapier
Category
Pricing of Return Prime:Return & Exchange
Always free
Free
- 5 Free Return Requests
- Branded Returns Portal
- Email Notifications
- Variant Exchanges
- Unlimited Return Reasons
- Customer Portal in Multiple Languages
- Add Upto 2 Logistics/Carriers
Grow
$19.99 / month
- 60 Requests per Month
- All Features in Free Plan
- Auto-Approve Return/Exchange Requests
- Exchange with Other Product
- Status Tracking for Returns/Exchange
- Advanced Analytics
- Refund to Store Credit
- 24*7 Live Support
Grow & Boost
$49.99 / month
- 180 Requests per Month
- All Features in Grow Plan
- Flexible Auto-Refund Options
- Incentivise users to opt for Exchanges
- Auto-Generate Shipping Labels/QR Codes
- Incentives for Store Credit Refund
- In-store Returns
- Account Manager and 24*7 Live Support
Scale
$149.99 / month
- 450+ Requests per Month
- All Features in Grow & Boost Plans
- Integrate with WMS of Your Choice
- Unlimited Users & Logistics/Integrations
- Webhook & API Access
- SLA Management
- Dedicated Account/Revenue manager
- Performance Review Meetings
