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Return Prime:Return & Exchange

Return Prime:Return & Exchange

Automate your returns process with smart rules, store credit options, and upsell opportunities. Turn refunds into revenue while giving customers a self-serve return portal that integrates with your logistics partners.

  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot

About the Return Prime:Return & Exchange

Return Prime helps Shopify brands turn returns into revenue through smart automation. The app provides a self-serve return portal where customers can manage their returns and exchanges easily. Set custom return rules based on products, value, or timeframes, and offer store credits to retain revenue. The system automatically generates return labels and integrates with your logistics partners. Track return trends and performance while reducing manual work. Encourage exchanges over refunds by offering upsells during the return process, helping capture price differences and fees. Perfect for D2C brands looking to make their returns process more efficient while maintaining customer satisfaction.

Key features

  • Automate the returns and exchange management with auto-approval and rejections
  • Incentivize exchanges over returns & capture the price difference or return fees
  • Set custom return rules based on product type, value, reason, or timeframe
  • Encourage store credit instead of refunds to retain revenue
  • Upsell relevant products during returns to turn refunds into new revenue

Integrations with:

  • Customer accounts
  • UPS
  • Zapier
  • Klaviyo
  • Richpanel
  • Yotpo
  • and 100+ integrations

Pricing of Return Prime:Return & Exchange

Always free

Free

  • 5 return requests free
  • Send automated return labels
  • Unlimited return reasons
  • Refund to card

Grow

$19.99 / month

  • 15-days free trial
  • Everything in free plus
  • Convert returns to revenue
  • Refund to store credit
  • Email + SMS + Whatsapp
  • Promote store credit refunds

Grow - Boost

$49.99 / month

  • 15-days free trial
  • Everything in Grow plus
  • Returns portal in multiple languages
  • Access to revenue booster upsell feature
  • Offer In-store returns

Scale

$149.99 / month

  • 15-days free trial
  • Everything in Grow-Boost plus
  • Custom pricing as per your store volume
  • Dedicated account/revenue manager
  • Access API
Install from Shopify App Store

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