Loop Returns & Exchanges
- by Loop
- Free plan available
Automate returns, exchanges, order editing, and fraud prevention with AI-powered tools that reduce costs and increase customer loyalty.
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About the Loop Returns & Exchanges
Loop is an AI operations platform designed for retention that combines returns, exchanges, order editing, tracking, shipping, and fraud prevention into one system. Loop Intelligence uses AI to learn from orders and shopper behavior, helping reduce return costs, prevent abuse, and increase exchanges while building shopper confidence.
Automate returns and incentivize exchanges with Shop Now and Bonus Credit features. Prevent return fraud using AI-powered rules, workflows, and blocklists. Let customers edit orders after purchase to reduce cancellations and support tickets. Improve conversion with Checkout+, Package Protection, and reliable delivery options. Proactive tracking and notifications reduce WISMO inquiries and improve order visibility throughout the shipping process.
Launched: May 27, 2021
Key features
- Automate returns & incentivize exchanges with Shop Now & Bonus Credit
- Improve pre-purchase conversion with Checkout+, Package Protection and Delivery
- Prevent return fraud with AI, rules, Workflows & blocklists
- Let customers edit orders post-purchase to reduce cancellations & support
- Proactive tracking & notifications that reduce WISMO & improve visibility
Pricing of Loop Returns & Exchanges
Checkout+
Free
- Returns software
- US & Canada domestic return labels
- Return Bars
- Advanced features
- Package protection
- More at link below ↓
Essential
$155 / month
- Unlimited destinations
- Automated return policies
- Carrier rate shopping
- Workflows
- More at link below ↓
Advanced
$340 / month
- Full Essential plan, and
- Shop Now
- Instant exchange
- Bonus credit
- Fraud prevention
- More at link below ↓