Adjudge: Returns & Fraud AI
- by Adjudge
- Free plan available. Free trial available.
- by Adjudge
- Free plan available. Free trial available.
Returns, exchanges, store credit, and fraud protection in one app. AI flags abuse and fraud before you refund.
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About the Adjudge: Returns & Fraud AI
Adjudge handles returns, exchanges, store credit, and fraud detection in one app. Customers use your branded return portal to request refunds or exchange any product in your store, with price differences calculated automatically. Every return request gets an AI verdict from Claude (Anthropic) that flags fraud signals like wardrobing, serial returners, and suspicious new-account patterns before you issue a refund. The AI explains each decision in plain English: approve, reject, or escalate for your review. You control auto-approval thresholds for low-risk returns and can override any decision with one click. All actions are audit-logged. Return shipping labels integrate with EasyPost and Shippo (US only). Shop-the-store exchanges let customers swap for any product while the app settles price differences automatically.
Launched: May 14, 2026
Key features
- AI verdict on every return: approve, reject, or escalate, with reasoning
- Fraud signals: wardrobing, serial returners, new-account & address flags
- Customer return portal you paste into shipping confirmation emails
- Shop-the-store exchanges: swap for any product, price difference settled
- Auto-approve low-risk returns at a confidence threshold you set
Integrations with:
- Shopify Admin,
- Anthropic Claude,
- EasyPost,
- Klaviyo,
- Shippo
Category:
Pricing of Adjudge: Returns & Fraud AI
Free
Free
- Up to 25 returns per month
- AI verdict on first 10 returns/month
- Customer return portal
- Full audit log per return
Pro
$39 / month
- 200 returns/mo, then $0.45/return
- AI fraud signals + auto-approve
- Customer return portal
- Override any AI verdict
- Shop-the-store exchanges + store credit
Premium
$99 / month
- 1,000 returns/mo, then $0.25/return
- AI fraud signals + auto-approve
- Customer return portal
- Override any AI verdict
- Shop-the-store exchanges + store credit