ChargeDesk
- by ChargeDesk
- From $29/month. Free trial available.
Connect your Shopify store with popular helpdesks like Zendesk, Freshdesk, and Intercom. View customer orders, process refunds, and create new orders directly from your support tickets.
About the ChargeDesk
ChargeDesk seamlessly integrates your Shopify store with popular helpdesk platforms like Zendesk, Freshdesk, Intercom, Help Scout, Front, Hubspot, and LiveAgent. Support agents can view customer order history directly within support tickets, making customer service more efficient. The integration allows your team to process full or partial refunds and create new orders without leaving the helpdesk interface. Customers can complete their checkout on your store after order creation. This direct connection between your store and helpdesk enables your team to provide better billing support and resolve customer inquiries faster. Whether handling refunds, checking order status, or creating new purchases, ChargeDesk keeps all customer information accessible in one place.
Key features
- See customer order history automatically next to support tickets.
- Create new orders in support tickets. Customers can then checkout on your store.
- Perform full or partial refunds instantly.
Pricing of ChargeDesk
Hobby Plan
$29 / month
- Up to 1200 Recent Customers
- Up to 4 Active Agents
Startup Plan
$99 / month
- Up to 6000 Recent Customers
- Up to 13 Active Agents
Business Plan
$249 / month
- Up to 36000 Recent Customers
- Up to 36 Active Agents
Enterprise Plan
$749 / month
- Up to 180000 Recent Customers
- Up to 120 Active Agents
