AE: Order Editing & Upsell

Name: AE: Order Editing & Upsell
Brand: Account Editor
Price: 39 USD
Availability: InStock
Rating: 5.0 (226 reviews)

by Account Editor
From $39/month. Free trial available.

5.0

226 Reviews on

Built for Shopify

Let customers edit orders, addresses, and variants after checkout. Reduce support tickets and cancellations with self-serve editing.

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About the AE: Order Editing & Upsell

Let customers edit orders after checkout with this self-serve order editing app. Shoppers can edit addresses, swap products, change variants, adjust quantity, apply discounts, and cancel orders—all without contacting support. Smart cancellation retention rules help reduce order cancellations while cutting support tickets. Every shipping address edit automatically recalculates tax, shipping, and discounts. The app includes Google address validation for accuracy. Increase AOV with post-purchase upsell and cross-sell on order status pages, thank-you pages, and emails. Perfect for B2B stores with draft order support and branded tax invoices. Customers can request store credit refunds. Set editing time windows, integrate with Shopify Flow, 3PL, ERP, and OMS systems. Configure restocking fees and get notifications for all order changes.

Launched: January 2, 2025

Key features

Edit order: Edit address, items, variants, quantity, shipping, swap/add products
Google address validation, auto tax, shipping & discount recalculation on edits
Cancel order: smart retention, restocking fees, store credit & refund options
Post-purchase upsell & cross-sell on order status page, thank-you page & emails
Editing time windows, Shopify Flow, 3PL, ERP, OMS integration & notifications