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CallFlows ‑ AI Phone Agent
- by Call Flows Ltd.
- From $39/month. Free trial available.
- by Call Flows Ltd.
-
Built for Shopify
- From $39/month. Free trial available.
AI phone agent that answers calls 24/7 in 50+ languages. Handles sales, support, order status, and transfers complex cases to your team.
About the CallFlows ‑ AI Phone Agent
CallFlows AI adds an autonomous AI phone agent to your Shopify store that answers calls 24/7 in 50+ languages. This AI phone agent handles sales and customer support by checking order status, tracking info, inventory, and product information in real-time using your store's live data.
The system manages shipping, returns, exchanges, and cancellation policies while handling multiple simultaneous inbound calls. It can place orders, process refunds, and perform other actions through Agent Skills. Complex cases get transferred to human agents through smart call routing.
Every call includes audio recordings and transcripts saved in your Admin, plus detailed call analytics. Use the provided local phone number or forward your existing line. The AI conversation sounds human-like and responds in the caller's language. See the live demo on our website to experience how it works.
Launched: May 6, 2025
Key features
- Realtime human-like conversation generated from your store's live data
- Order status, product info, policies, placing an order, exchanges, cancellation
- Handles multiple simultaneous inbound calls, transcript and recording for each
- Smart call routing to human agents if needed
- Audio recordings, transcripts, call analytics, custom behavior you define
Integrations with:
- Shopify Admin,
- CRMs,
- Custom Platforms,
- Messengers,
- OpenAI
Category:
Pricing of CallFlows ‑ AI Phone Agent
Basic
$39 / month
- 100 minutes + 100 extra during trial
- 2 simultaneous incoming calls
- Check orders, store policies and pages
- Products browsing
- Call transcription + audio recording
- Call analytics
- Fully customizable, unlimited edits
- Support — response in 24h
Advanced
$119 / month
- 450 minutes
- 10 simultaneous incoming calls
- Audio recordings download
- Access to Beta features
- Monthly performance report
- $0.16 per additional minute
- Priority support — response in 12h
Pro
$349 / month
- 1600 minutes
- 25 simultaneous incoming calls
- AI Sentiment analysis and score
- Audio recordings (unlimited access)
- Access to Beta features
- $0.14 per additional minute
- Unlimited additional minutes to scale
- Priority support — response in 4h
