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Relocate+ Order Editor
- by Crowd Control
- Free plan available. Free trial available.
- by Crowd Control
- Free plan available. Free trial available.
Let customers edit their order details like shipping address, product variants, and gift messages using customizable rules. Reduce support tickets and returns with self-serve order changes.
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About the Relocate+ Order Editor
Give your customers the freedom to edit their orders without contacting support. This order editor app lets shoppers update shipping addresses, modify product variants, add or remove items, and adjust order notes or gift messages directly from thank you pages, status pages, and confirmation emails. Set custom rules to control what changes are allowed and when customers can make them. The app handles automatic payment collection for shipping differences, new items, and taxes. Compatible with major platforms like ShipStation and Recharge, this self-serve solution helps reduce returns while keeping customers satisfied with their shopping experience. Perfect for stores looking to minimize support tickets and provide better post-purchase service.
Launched: April 9, 2021
Key features
- Automate customer support with rule-based self-serve editing.
- Time-based restrictions for when the address editor is available.
- Customers can edit variants-only or add/remove products based on your rules
- Integrates with ShipStation, Recharge, and other leading platforms
Integrations with:
- Customer accounts,
- Shopify Admin,
- Easyship,
- Recharge,
- Shipstation,
- Starshipit
Category:
Pricing of Relocate+ Order Editor
Free
Free
- Enable one type of order editing
- Unlimited edits for your chosen type
- Shipping address and rate changes
- Add/remove or edit products in orders
- Order cancellations
- Edit order notes and gift messages
Basic
$19 / month
- Unlimited order editing
- Enable edits to shipping details
- Items can be added, removed, or edited
- Allow order cancellations
- Order note editing
- Edited orders are automatically tagged
Advanced
$39 / month
- Unlimited order editing
- Time-based editing windows
- Limit edits by product and order filters
- Disable the ability to remove items from
- Monitor order editing with change logs
- Priority support from US-based team
- White glove on-boarding
- Dedicated US-based account manager
