AE: Order Editing & Upsell
- by Account Editor
- Free plan available
Let customers edit their orders after purchase with self-service tools. Reduce support tickets, prevent returns, and increase sales with post-purchase upsells and address validation.
About the AE: Order Editing & Upsell
Enable customers to edit their own orders directly from the order status page with Account Editor. This Shopify order editing app reduces support tickets and prevents costly mistakes through self-service management. Customers can modify items, update shipping addresses with Google-powered validation, and make post-purchase changes without contacting support.
The app automatically sends customized notifications when orders are edited, keeping both staff and customers informed. Merchants can increase revenue through strategic post-purchase upsells during the editing process. Seamlessly integrates with Shopify Flow and third-party logistics providers to maintain smooth operations.
Cut down on order cancellations, minimize returns, and free up your customer service team while improving the post-purchase experience. Send custom invoices and let customers handle their own order modifications with confidence.
Key features
- Let customers instantly add, remove & edit items + edit address after purchase
- Google-powered address validation service so customers enter the right address
- Send customisable automated emails to staff & customers when orders are edited
- Increase average order value (AOV) with post-purchase upsell offers during edit
- Works seamlessly with Shopify Flow and provides 3PL integration
App highlights:
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- Use directly in Shopify admin
Integrations with:
- Checkout
- Customer accounts
- Shopify Flow
- Checkout
- Thank you page
- Order Status page
- New customer account
- Flow
- Customer Accounts
Category
Pricing of AE: Order Editing & Upsell
14-Day Gold Trial
Free
- Access all premium features
- No credit card required
- Auto-activated on install
- $200 Gold plan – free for 14 days
- 3PL + Shopify Flow integration
- Priority chat & email support
- Free onboarding & setup call
Bronze
$25 / month
- 100 order edits/month
- 50 shipping address validations/month
- Includes all Free plan features, plus
- Edit item quantity & order cancellations
- Automatic discount recalculation
- 2 languages supported
- Basic analytics & upsell feature
- Priority Chat + email support
Silver
$75 / month
- 1000 order edits/month
- 100 shipping address validations/month
- Change variant & upgrade shipping method
- Shipping & tax recalculation
- 3PL integrations using Shopify Flow
- Cancellation retention rules
- Line item property editing
- Widget language/label customization
Gold
$200 / month
- Unlimited order edits
- 300 address validations/month
- Includes all Silver plan features, plus
- Add & edit order notes
- Advanced analytics & insights
- Fraud prevention analysis
- Multi-language support in Silver & Gold
