AE: Order Editing & Upsell
- by Account Editor
- Free plan available
Let customers edit orders themselves—change items, update addresses, and reduce cancellations while you save time on support tickets.
About the AE: Order Editing & Upsell
Account Editor is a Shopify order editing app that helps merchants reduce cancellations and save time with self-service order management. Customers can instantly edit items, update shipping addresses, and make changes directly on the order status page after purchase. The app includes Google-powered address validation to ensure accurate delivery details and smart cancellation features to retain more revenue.
Increase average order value with post-purchase upsell offers presented during the editing process. Send customizable automated emails to staff and customers whenever orders are modified. Fully compatible with both Legacy and New Customer Accounts, Account Editor integrates seamlessly with Shopify Flow for complete automation and supports 3PL integration. Reduce support tickets, minimize returns, and deliver a smoother post-purchase experience while retaining revenue that would otherwise be lost to order cancellations.
Key features
- Let customers instantly add, remove & edit items + edit address after purchase
- Google-powered address validation service so customers enter the right address
- Send customisable automated emails to staff & customers when orders are edited
- Increase average order value (AOV) with post-purchase upsell offers during edit
- Works seamlessly with Shopify Flow and provides 3PL integration
Pricing of AE: Order Editing & Upsell
14-Day Gold Trial
Free
- Access all premium features
- No credit card required
- Auto-activated on install
- $200 Gold plan – free for 14 days
- 3PL + Shopify Flow integration
- Priority chat & email support
- Free onboarding & setup call
Bronze
$25 / month
- 100 order edits/month
- 50 shipping address validations/month
- Includes all Free plan features, plus
- Edit item quantity & order cancellations
- Automatic discount recalculation
- 2 languages supported
- Basic analytics & upsell feature
- Priority Chat + email support
Silver
$75 / month
- 1000 order edits/month
- 100 shipping address validations/month
- Change variant & upgrade shipping method
- Shipping & tax recalculation
- 3PL integrations using Shopify Flow
- Cancellation retention rules
- Line item property editing
- Widget language/label customization
Gold
$200 / month
- Unlimited order edits
- 300 address validations/month
- Includes all Silver plan features, plus
- Add & edit order notes
- Advanced analytics & insights
- Fraud prevention analysis
- Multi-language support in Silver & Gold
