AE: Order Editing & Upsell
- by Account Editor
- Free plan available
Let customers edit orders themselves—change items, update addresses, and reduce cancellations while you save time on support tickets.
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About the AE: Order Editing & Upsell
Account Editor helps merchants reduce order cancellations and save time with self-service order editing. This Shopify order editing app lets customers edit items, update shipping addresses, and make changes directly on the order status page after purchase. The app includes Google-powered address validation to ensure customers enter correct shipping information, reducing delivery issues and returns.
Merchants can increase average order value through post-purchase upsell offers shown during the editing process. Customizable automated emails keep both staff and customers informed when orders are edited. Built by Shopify Platinum Partner IT-Geeks, Account Editor integrates seamlessly with Shopify Flow for complete automation and offers 3PL integration. The result is fewer support tickets, reduced cancellations and returns, plus a smoother post-purchase experience that retains more revenue.
Key features
- Let customers instantly add, remove & edit items + edit address after purchase
- Google-powered address validation service so customers enter the right address
- Send customisable automated emails to staff & customers when orders are edited
- Increase average order value (AOV) with post-purchase upsell offers during edit
- Works seamlessly with Shopify Flow and provides 3PL integration
App highlights:
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- Use directly in Shopify admin
Integrations with:
- Checkout
- Customer accounts
- Shopify Flow
- Flow
- Customer Accounts
- ShipStation
- CartRover
- GetQuickMail
- Brightpearl
Category
Pricing of AE: Order Editing & Upsell
14-Day Gold Trial
Free
- Access all premium features
- No credit card required
- Auto-activated on install
- $200 Gold plan – free for 14 days
- 3PL + Shopify Flow integration
- Priority chat & email support
- Free onboarding & setup call
Bronze
$25 / month
- 100 order edits/month
- 50 shipping address validations/month
- Includes all Free plan features, plus
- Edit item quantity & order cancellations
- Automatic discount recalculation
- 2 languages supported
- Basic analytics & upsell feature
- Priority Chat + email support
Silver
$75 / month
- 1000 order edits/month
- 100 shipping address validations/month
- Change variant & upgrade shipping method
- Shipping & tax recalculation
- 3PL integrations using Shopify Flow
- Cancellation retention rules
- Line item property editing
- Widget language/label customization
Gold
$200 / month
- Unlimited order edits
- 300 address validations/month
- Includes all Silver plan features, plus
- Add & edit order notes
- Advanced analytics & insights
- Fraud prevention analysis
- Multi-language support in Silver & Gold
