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Zoko: WhatsApp for D2C Brands
- by Bourbon Science Inc.
- From $49.99/month. Free trial available.
- by Bourbon Science Inc.
- From $49.99/month. Free trial available.
WhatsApp marketing, sales & support for D2C brands. Automate cart recovery, campaigns, AI chat & order updates—all in one inbox.
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About the Zoko: WhatsApp for D2C Brands
Zoko connects your Shopify store to WhatsApp for marketing automation, sales, and customer support. Run WhatsApp campaigns to segmented customer lists based on purchases, tags, and activity. Set up abandoned cart recovery with automated flows and send order notifications directly through WhatsApp.
The flow builder makes WhatsApp automation simple for D2C brands. AI chatbots work with your Shopify data to answer customer questions, while your team handles conversations in a multi-agent shared inbox. Customers can browse your catalog and buy inside WhatsApp without redirects.
Manage your whole team on one WhatsApp number with support for chats, calls, and voice notes. Real-time message translation helps you connect with customers globally. Automate post-purchase updates, upsells, and retention campaigns so messages reach the right customer at the right time.
Launched: December 8, 2020
Key features
- Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
- Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
- Whole team, one WhatsApp number - chats, calls, voice notes and live translation
- Recover carts, send post-purchase updates, upsells & retention - fully automated
- Answer customer questions with AI - your team steps in only when it matters
Integrations with:
- Checkout Apps,
- Facebook Messenger,
- Instagram,
- Judgeme,
- WhatsApp,
- WhatsApp API
Category:
Pricing of Zoko: WhatsApp for D2C Brands
Starter
$49.99 / month
- Best for early-stage, pay-as-you-grow
- $0.015/conversation - no monthly cap
- Unlimited agents, no per-seat fees
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
Plus
$79.99 / month
- Best for growing D2C brands
- 5K conv/mo - no Zoko conversation fee
- 5 agents - add more at $15/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
Elite
$139.99 / month
- Best for scaling D2C brands
- 100K conv/mo - no Zoko conversation fee
- 10 agents - add more at $12/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
Max
$499.99 / month
- Best for high-volume D2C brands
- 5M conv/mo - no Zoko conversation fee
- 30 agents - add more at $9/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
