Hiifans: AI Chat, AI Email
Manage customer service and marketing in one place with Hiifans. Connect all your channels, handle unlimited customer conversations, and run targeted campaigns using unified customer data.
About the Hiifans: AI Chat, AI Email
Hiifans brings together customer service and marketing in one complete business system. Connect with customers across all channels while managing support, orders, and marketing campaigns from a single dashboard. The platform merges customer service data with marketing insights, enabling targeted campaigns and better customer support. With unlimited customers, agents, and chat capabilities, you can handle messages and orders from multiple channels without restrictions. Automatically sync customer information and order details across platforms, making it easier to deliver personalized service and run effective marketing through email, direct mail, and other channels. Get a clear view of your customers by combining service and marketing data for smarter business decisions.
Key features
- Customer Service. Unify messages & orders across channels for efficient support.
- Multi-Channel Marketing. Supports email, postcard, and more.
- Customer Management. Automatically sync customer & order data across channels.
- Data Fusion. Integrates marketing & service data for precise customer profiling.
- Limit-Free. Customers, agents, chats - all unlimited.
Pricing of Hiifans: AI Chat, AI Email
Emails
$0.00 one-time charge
- As low as $0.0002/email, never expires
- Sync Shopify data — orders, customers
- Multi-channel segmentation and flows
- AI-generated personalized emails
- A/B testing
- Dedicated IP & reputation care
- Email templates
- Automated two-way conversations
Postcards
$0.55 one-time charge
- US: from $0.551/postcard, $0.589/letter
- UK: from $0.809/postcard, $0.805/letter
- DE: from $1.02/letter
- Postage incl., 1-send, arrives in 5 days
- With delivery tracking records
- QR per card, see who viewed
- Postcard/letter templates available
- Covers EU countries & Canada
Starter
$50 / month
- CRM & Chat & Ticket & Email & Postcard
- Contacts capacity: 500,000
- Agents: 10
- General: email & dedicated IP
- Inbox: Amazon, Walmart, TikTok Shop
- Online chat & AI bot
- Automation workflows
Enterprise
$200 / month
- CRM & Chat & Ticket & Email & Postcard
- Contacts capacity: 3,000,000
- Agents: 50
- General: email & dedicated IP
- Inbox: Amazon, Walmart, TikTok Shop
- Social: Facebook Messenger, WhatsApp API
- Online chat & AI bot
- Automation workflows
