New craft ‑ Cancel Direct
Streamline cancellations, save support time, and gain insights to improve customer retention.
App highlights:
-
- Use directly in Shopify admin
Integrations with:
- Checkout
About the New craft ‑ Cancel Direct
This app turns cancellations into opportunities by automating the process, reducing support workload, and saving time. It builds customer trust with a transparent, self-service experience and gathers insights into why customers cancel, allowing for product improvements.By improving satisfaction even during cancellations, it increases the likelihood of future returns. This app solves the problem of inefficient cancellation management and lack of feedback.
Key features
- Easily handle cancellations without manual intervention, freeing up support time
- Gain valuable data on why customers cancel, helping you refine products.
- Easily usable and translatable into any language
Pricing of New craft ‑ Cancel Direct
Pro
$6.99 / month
Includes:
- Order cancellation and reorder with app blocks
- Set restrictions on self-service cancellations
- Let customers provide own cancellation reasons
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