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Fin AI Agent & Intercom
- by Intercom
- From $0.99. Free trial available.
- by Intercom
- From $0.99. Free trial available.
Deliver AI-powered customer support and shopping experiences with Fin AI Agent and Intercom's helpdesk built for Shopify merchants.
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About the Fin AI Agent & Intercom
Fin for Ecommerce and Intercom brings together AI Agent technology with a complete helpdesk platform to deliver exceptional customer experiences. This Shopify integration supports merchants throughout the entire customer journey, from product discovery to order resolution.
The AI agent helps shoppers find products, answers their questions, and resolves order queries using real-time Shopify data. Customer support teams get full visibility into orders, shipping details, and customer information directly within the Intercom inbox. They can edit shipping info, issue refunds, and create orders without switching platforms.
Multi-store support lets you connect all your Shopify stores to one Intercom workspace in minutes. Track Shopify events and leverage customer data to send targeted messages. Shopping and support happen in one conversation, creating a seamless experience for customers while maximizing efficiency for your team.
Launched: August 31, 2016
Key features
- Fin helps shoppers discover products, answer questions, & resolve order queries
- One conversation, shopping and support in a single experience
- Edit shipping info, issue refunds, and create orders without leaving Intercom
- Multi-store support: connect all Shopify stores to one workspace in minutes
- Track Shopify events and use customer data to send targeted messages
Integrations with:
- 10+ Integrations,
- Facebook,
- Salesforce,
- Stripe,
- Whatsapp,
- Zendesk
Pricing of Fin AI Agent & Intercom
Fin AI Agent
$0.99 one-time charge
- With Intercom or your current helpdesk
Essential
$39 / month
or $348/year and save 26%
- Customer support for small businesses
Advanced
$99 / month
or $1,020/year and save 14%
- Powerful AI features for growing teams.
Expert
$139 / month
or $1,584/year and save 5%
- Security and reporting for larger teams.
