Best Support Shopify apps in 2025
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#1
Build professional forms in minutes with ready-to-use templates or custom designs. Collect data, manage submissions, and integrate with Klaviyo, Google Sheets, and more. Perfect for contact, booking, and wholesale forms.
Create professional forms in minutes with this intuitive form builder app. Choose from ready-made templates like Contact Us, Booking, Warranty, and Wholesale Inquiry forms, or build your own from scratch using simple drag & drop tools. All forms work seamlessly across Shopify themes and can be styled with custom CSS to match your store's design. Get instant email notifications when customers submit forms, with details about submission location. The app offers essential integrations including SMTP, Klaviyo list management, Google Sheets sync, and Zapier connectivity. Enable conditional logic for smarter forms and automatically tag customers based on their submissions. With 2GB storage capacity, you can safely collect and manage file uploads and customer data while keeping everything organized. Perfect for businesses needing contact forms, wholesale applications, booking systems, or warranty registrations - all in one user-friendly solution that grows with your needs.
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#2
Build a professional FAQ page for your store and add product FAQs with customizable themes, images, and videos. Reduce customer support time while offering multilingual support and SEO-friendly content.
Create professional FAQ pages and product FAQs that match your store's style perfectly. This user-friendly app helps you build and manage frequently asked questions with full customization options for fonts, colors, and layouts. Add images and videos to make your answers more engaging, while benefiting from fast page loading speeds and Google rich SEO snippets. The app works seamlessly with multiple languages and integrates with the Shop app, helping reduce customer support inquiries. Whether you need a dedicated store FAQ page or specific product FAQs, this solution makes it simple to give customers quick access to the information they need.
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#3
Get customer insights with multilingual surveys delivered via email, SMS, and on-site forms. Use AI analytics to understand responses and improve your store with zero-party data.
Create insightful customer surveys that deliver results through post-purchase, on-site, email and SMS channels. Zigpoll makes it simple to set up multilingual surveys without any coding - just customize your questions and launch in seconds. Track customer feedback, analyze responses with AI-powered insights, and make data-driven decisions to improve conversion rates. The app integrates smoothly with Shopify's checkout process and marketing tools, letting you capture valuable zero-party data at key moments. Use advanced analytics to understand customer pain points, optimize your marketing spend, and build a stronger business strategy based on real customer feedback.
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#4
Recover abandoned carts automatically through WhatsApp messages and boost sales. Send order updates, manage customer chats, and collect reviews - all from one WhatsApp business solution.
Recover abandoned carts automatically through WhatsApp messaging and watch your sales grow. This app sends timely cart recovery messages, order confirmations, COD verifications, and shipping alerts to build customer trust. The built-in WhatsApp chat feature lets customers connect with you directly, get quick answers to their questions, and complete their purchases instantly. Support multiple agents, manage orders through WhatsApp CRM, and collect reviews from popular platforms like Loox, TrustReviews, and Judge.me. With one-click setup and customizable WhatsApp buttons, you can start connecting with customers right away, even during off-hours.
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#5
All-in-one customer support with live chat, WhatsApp, Messenger & FAQ pages. Chat from mobile, manage multiple channels in one inbox & offer self-service with AI-translated widget.
Connect with customers instantly through multiple channels with this complete support solution. Manage live chat, WhatsApp, Facebook Messenger, and Instagram conversations all in one inbox. Create helpful FAQ pages with ready-to-use templates and enable customers to track orders directly through the chat widget. The AI-powered translation feature lets you offer support in multiple languages, while the mobile app keeps you connected on the go. Set up custom WhatsApp buttons, social media redirects, and contact forms to give customers their preferred way to reach you. Perfect for businesses looking to provide quick, organized customer service across all communication channels.
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#6
Get valuable customer insights with customizable surveys at every touchpoint. Track marketing attribution, collect NPS scores, and gather feedback post-purchase to make data-driven decisions.
Collect essential customer feedback through customizable post-purchase surveys and NPS ratings to guide your business decisions. Learn where your customers come from and understand their journey with targeted surveys at key touchpoints - from checkout to landing pages. Create multi-question surveys using fixed responses, open text, or Net Promoter Score formats. The platform supports unlimited surveys in multiple languages, letting you gather insights from new and returning customers. Set up surveys across post-purchase, point of sale, and onsite locations with dedicated support. Track marketing attribution and customer satisfaction without response limits or branded elements, helping you make data-driven improvements to your store operations.
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#7
Get actionable customer feedback with customizable on-site, exit, and post-purchase surveys. Advanced features include skip logic, targeting rules, NPS tracking, and detailed reporting for data-driven decisions.
Collect valuable customer feedback with Asklayer's comprehensive survey solutions. Create unlimited surveys with 15+ question types, including on-site surveys, exit surveys, post-purchase feedback, and email surveys. Measure customer satisfaction through NPS and CSAT metrics while using advanced features like skip logic, targeting rules, and question randomization. Track results with detailed per-question reporting and charts, or export raw data for deeper analysis. Generate coupons and tag users based on responses to improve your marketing strategy. Whether you need quick polls or detailed customer insights, Asklayer provides the tools to gather actionable feedback that helps drive informed business decisions.
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#8
Build a professional help center and FAQ pages that match your store's style. Add product FAQs, customize fonts and colors, include images and videos, and support multiple languages - all without touching code.
Create a professional help center and FAQ pages for your Shopify store without any coding knowledge. The FAQ system works independently from your theme, making it simple to set up and manage. Customize fonts, colors, and styles to match your brand perfectly. Add detailed answers with images, videos, and formatted text through an easy-to-use dashboard. Display FAQs on dedicated pages or directly on product pages, with support for multiple languages. The new bubble FAQ feature lets you show questions and answers on specific pages of your choice. Perfect for building a comprehensive knowledge base that helps customers find answers quickly while maintaining your store's visual identity.
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#9
Get lightning-fast product reviews and Q&A with deep search capabilities. Send review requests, collect photos and videos, and maintain fast page speeds with our lightweight design.
Get fast, reliable product reviews and Q&A functionality without compromising your store's page speed. Rapid Reviews delivers high-performance star ratings, deep search capabilities, and customizable review collection tools. Customers can submit photo and video reviews, while store owners can send staged review requests with discount incentives. The app features AMP email technology, letting shoppers leave reviews directly from Gmail and Yahoo. With easy-to-implement theme blocks and sections, you'll get verified reviews and custom filtering options to build trust and engagement. All features are included across pricing tiers, making it a complete solution for collecting and displaying authentic product feedback.
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#10
Display customer testimonials professionally with multiple layout options and styles. Let customers submit reviews directly through your store. Easy setup with customizable colors to match your theme.
Build customer trust and increase sales with Testimonials Master, the professional solution for showcasing customer feedback on your website. This easy-to-use app lets you display testimonials in either grid or slider views, with 5 different style options to match your store's design. Customize text colors to fit your theme perfectly. The built-in submission form makes it simple for customers to share their experiences. Installation takes just 30 seconds with a single click, helping you quickly add social proof to your online store. Show potential buyers what existing customers love about your products through elegantly displayed recommendations and feedback.
