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Best Support Shopify apps in 2025


  • #1

    Create strong forms easily with in just 3 steps using our easy-to-use SK: Advanced Form Builder app.

    Using our Form Builder app, you can create basic to complex forms with predefined templates or from scratch. Our app has templates like Contact Us, Booking Appointment, Warranty Registration, Wholesale Inquiry Form which compatible with all themes. Change look & feel of the form as you want using custom CSS. Form email will let you know from which page form was submitted. We have SMTP & Klaviyo integration which add user to specific Klaviyo list. Tag user when form
    SK: Advanced Form Builder
  • #2
    HelpLab FAQ Page, Product FAQs
    Free plan available Free trial available

    Easily create FAQ page for your store or product FAQs to reduce your customer service time.

    Easy FAQ revolutionizes your store's FAQs! Designed with users in mind, it effortlessly crafts stylish product FAQs and seamlessly integrates with your theme for maximum impact! Elevate your brand with full customization—tweak fonts, colors, and styles to match your unique flair. Plus, experience lightning-fast page loads, ensuring your customers get the answers they need in a blink. Reduce customer support requests with questions and answers!App also easily integrated with Shop app!
    HelpLab FAQ Page, Product FAQs
  • #3
    CK: WhatsApp Chat & Abandoned
    Free plan available Free trial available

    Recover abandoned carts automatically with WhatsApp and increase your sales

    Sending abandoned cart recovery messages through WhatsApp increases your conversion rate tremendously, and it all happens automatically. Sending order notifications, COD, and Shipping confirmation increase trust.With our WhatsApp chat, your customer can reach you via WhatsApp and get their question answered, and purchase instantly
    CK: WhatsApp Chat & Abandoned
  • #4

    Run post-purchase, abandoned checkout, on-site, email & sms surveys. Tap insights with AI analytics.

    Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.
    Zigpoll Customer Surveys
  • #5
    Chatway Live Chat & WhatsApp
    Free plan available Free trial available

    Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp.

    Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS
    Chatway Live Chat & WhatsApp
  • #6

    Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready

    Your all-in-one customer support hub. Provide instant response via live chat, email and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. Create message shortcuts to reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app.Try effortless customer support with MooseDesk
    Moose: Live Chat WhatsApp, FAQ
  • #7
    Grapevine Post Purchase Survey
    $25/month Free trial available

    Unlock customer insights with post purchase, NPS & on-site surveys

    Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions.Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels.Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups
    Grapevine Post Purchase Survey
  • #8
    Trusted Help Center & FAQ
    Free plan available Free trial available

    Trusted helps you to create product FAQ pages for your store and a help center for your customers!

    FAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. Trusted FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge!NEW feature: bubble FAQ on selected pages!
    Trusted Help Center & FAQ
  • #9
    Rapid Reviews: Product Reviews
    From $3/month Free trial available

    Lighting-fast product reviews, Q&A, with deep search, media, and review requests.

    Rapid Reviews is a full-featured product reviews, questions, and star ratings app with deep search and an ultralight page speed profile. Rapid Reviews is designed to help your page speed, not hurt it. We spend a great deal of resources to ensure that our browser bundle stays as small as possible and does not interfere with page rendering times. Page speed effects all parts of your business: SEO ranking, ad spend cost per click, page score, and more. *Now with AMP email technology.
    Rapid Reviews: Product Reviews
  • #10
    Asklayer Survey & NPS for pros
    Free plan available Free trial available

    Highly configurable, low-friction on site, exit, post purchase surveys and email survey + NPS & CSAT

    Asklayer helps you make good decisions with clear actionable feedback from your customers.We provide per-question reporting with in-app charts and the ability to export raw data for your own analysis.Unlimited surveys & questions and 15+ question types mean you can get the answers you need.We've got advanced questionnaire features such as many targeting rules, skip logic, question randomization, coupon generation, exit survey, post purchase survey, email survey, NPS, CSAT, poll + more.
    Asklayer Survey & NPS for pros