Best FREE Support Shopify apps in 2025
-
#1
Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready
Your all-in-one customer support hub. Provide instant response via live chat, email and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. Create message shortcuts to reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app.Try effortless customer support with MooseDesk
-
#2
Ads & Email hyper-personalization app for brands that helps create meaningful 1:1 user experience.
RetainIQ enables eCommerce stores globally to convert and retain their customers by allowing brands to send hyper-personalized Emails & SMSes, making interventions more personal and relevant. You can now get beyond segmentation and create segments-of-1 by personalizing for varied dynamic tags such as loyalty, social proof, weather, location, recent-site action and image. Setting up is easy and quick, and our support team ensures that starting up is a breeze and the experience is impeccable.
-
#3
Free helpdesk by the ex-Lifetimely founders
Hey, Karri here, Commslayer founder.We built this app to help you drop your overpriced helpdesk for a free, powerful solution that gets the job done.
-
#4
24/7 Product Recommendation, AI Shopping Assistant - All within AI Chatbot
Xena is a 24/7 AI chatbot and shopping assistant that engages visitors in real-time, offering product recommendations and support, powered by ChatGPT sales chatbot technology to help convert visitors into customers, even when you’re offline. Xena is a good alternative to Tidio, Zipchat, Rep AI, Sendbird, Voiceflow, Willdesk, Verifast, Gorgias, Intercom, Drift, SiteGPT, Chatbase and some other AI Chatbot platforms for your Shopify store.
-
#5
Displays a list of frequently asked questions with the answers. Reduces the number of questions.
Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.
-
#6
Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
-
#7
WhatsApp Chat Button app is designed to help customer engagement and increase conversions by support
Musbu WhatsApp Chat is a great way to improve customer relationships. By providing a direct line of communication with custom prefilled WhatsApp messages, you can make it even easier for customers to reach out to you. This can lead to higher customer satisfaction and loyalty, as well as increased sales. With its responsive WhatsApp icon, button, and chat widget, the app offers a convenient and direct way for customers to contact you.
-
#8
Enable Whatsapp Chat and set up your Whatsapp marketing by enabling Abandoned Cart to increase sales
Whats app chat & Abandoned app which will help you to communicate easily with your customer. And will help you convert more sales and more traffic.Benefits of Smart chat* Save time* Increase conversion rate and order value* A fast, attractive chat application* Unlimited Chat Support* Multiple support agents.So finally using Smart Chat app your sales will be increased. More high-class traffic will bring more free organic sales. This will lift your overall marketing costs.
-
#9
WhatsApp chat & share for live chat support and social sharing to boost sales & customer support.
WhatsApp Chat & Customer SupportWhatsApp is one of the most popular way of communication. With our WhatsApp chat app you can easily show the chat button and share button on your store front. It will allow your customers to communicate with you support staff directly via WhatsApp.Engage with auto message & Upsell to your customers during live chat to maximize your revenue per order.* WhatsApp Chat* WhatsApp Share* Live Chat Customer Support* Auto Welcome Message / Pro-active Message
-
#10
The Facebook Messenger App: Instant Chat for Customer Engagement, Conversion & Building Relationship
Zotabox Facebook Messenger Chat enables merchants to connect with customers instantly via Facebook Messenger, improving customer support and engagement. This app simplifies communication, helping businesses respond quickly to inquiries and build stronger relationships. It’s ideal for merchants who want to enhance customer satisfaction without complex setup. With seamless integration into Shopify, no coding is needed, making it an easy and effective solution for real-time customer interaction.
